What do we mean by:
Motivation - how does it work on people? What can we do to motivate our workforce? What do we know about intrinsic and extrinsic motivation
Communication - Why is this so important in a business? How can we make sure its effective? What national accredited award can we introduce to ensure that our communication is OUTSTANDING?
Training - Why train your employees? What ae the benefits of training your workforce? How might we do this in the workplace? What are the two methods - 'on the job' and 'off the job'
People other than employees - Who are the other people that might need to be considered in the workplace? Why is it important that we aim to impress them all?
Well after this lesson you should certainly know a lot more about the people side of the business